Personal Data Protection

Privacy Policy JutawaBet – Malaysian Member Data Protection

We respect your privacy. This document clearly explains how JutawaBet collects, uses, stores, and protects your personal data as a member of our platform.

Updated: January 2026
256-bit SSL Encryption
Data Not Sold
Full Data Control
Malaysia PDPA Compliance
Quick Summary: JutawaBet collects your personal data solely for legitimate platform operations. We do not sell, rent, or disclose your data to third parties for marketing purposes. Your data is protected using industry-standard encryption at all times.
1

Introduction and Scope of This Policy

JutawaBet ("we", "Platform") is committed to protecting the privacy of every individual who uses our services. This Privacy Policy ("Policy") describes our practices regarding the collection, use, storage, protection, and disclosure of personal information we obtain through our website jutawabet.pro and the jutawabet mobile app.

This Policy applies to all users of the JutawaBet platform, including website visitors, prospective members, and registered members. By using our platform, you agree to the collection and use of information as described in this Policy.

JutawaBet complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and all relevant data protection legislation. We take our responsibilities as a data controller seriously and continually strive to ensure your data is handled in the safest and most ethical manner.

This Privacy Policy is available in Bahasa Melayu as the primary version. In the event of any inconsistency between different language versions, the Bahasa Melayu version shall prevail.
2

Personal Information We Collect

We collect various types of information depending on how you interact with the JutawaBet platform. The following are the main categories of information we collect:

Account Registration Information

  • Full name as it appears on your official identification document
  • Date of birth for age verification
  • Email address and mobile phone number
  • Password (stored in fully encrypted form)
  • Current residential address

KYC Verification Information

  • Copy of Malaysian Identity Card (MyKad) or passport
  • Proof of address documents such as utility bills or bank statements
  • Registered payment method information

Platform Usage Information

  • Deposit and withdrawal transaction records
  • Betting history and gaming activity
  • IP address, device type, and browser information
  • Login timestamps and session records
  • General geolocation data (state/region) for security purposes
Data Category Primary Purpose Required / Optional
Identity Information Account verification & KYC Required
Contact Information Communication & account recovery Required
Financial Information Transaction processing Required
Device Technical Data Security & fraud detection Automatic
Marketing Preferences Promotions & personalised offers Optional
3

How We Use Your Information

JutawaBet uses your personal data only for legitimate purposes directly related to the operation of the platform. We do not use your data for any purpose not stated in this Policy without first obtaining your consent.

  • Account Management: Create, verify, and maintain your member account, including the KYC process and age verification.
  • Transaction Processing: Process deposits, withdrawals, and all financial transactions securely and efficiently.
  • Platform Security: Detect and prevent fraud, money laundering, and suspicious activity through continuous monitoring.
  • Service Communications: Send important notifications regarding your account, transactions, security, and policy changes.
  • Customer Support: Handle enquiries, complaints, and support requests more effectively.
  • Platform Improvements: Analyse aggregated usage patterns to improve service quality and user experience.
  • Legal Compliance: Fulfil reporting and compliance requirements to relevant authorities under applicable Malaysian law.
  • Marketing (with consent): Send promotional information, bonus offers, and relevant content if you have consented to receive them.
Our Commitment: We will not use your data for automated decision-making that materially affects your rights without any human involvement in the review process.
4

Sharing Information with Third Parties

JutawaBet does not sell, rent, or trade your personal data to any third party for their own marketing purposes. However, there are limited situations where we may need to share your information:

Trusted Service Providers

We work with carefully selected third-party service providers to help us operate the platform, including payment processors, game providers, and cloud service providers. All such providers are bound by strict confidentiality agreements and are only permitted to use your data for the purposes we specify.

Legal Requirements

We may disclose your information when required by law, court order, or direction from a competent authority in Malaysia. In such cases, we will disclose only the information required and will notify you if permitted by law.

Rights and Security Protection

Information may be shared if we believe it is necessary to prevent fraud, illegal activity, or to protect the safety of other members on our platform.

Important Reminder: JutawaBet will never ask for your password via email, live chat, or phone. If anyone claims to represent JutawaBet and requests your sensitive information, please contact our official support team immediately.
5

Data Security & Protection

The security of your personal data is our highest priority. JutawaBet continuously invests in the latest security infrastructure to ensure your information is always protected against any external or internal threats.

  • 256-bit SSL Encryption: All data transmitted between your device and our servers is encrypted using the latest TLS/SSL protocols.
  • Stored Data Encryption: Sensitive data such as financial information and identity documents are stored in encrypted form in our database.
  • Two-Factor Authentication (2FA): We support 2FA to add an extra layer of protection to your account.
  • Real-Time Monitoring: Our threat detection system monitors for suspicious activity 24 hours a day.
  • Internal Access Controls: Only authorised personnel may access members' personal data, and all access is logged for audit purposes.
  • Regular Security Testing: Our platform undergoes regular penetration testing conducted by independent security experts.

While we take all reasonable precautions, no system can guarantee 100% absolute security. You also play an important role in protecting your account by keeping your password confidential and never sharing your login credentials with anyone.

6

Cookies and Tracking Technologies

JutawaBet uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

  • Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled.
  • Functional Cookies: Store your preferences such as language, display settings, and game choices for a more personalised experience.
  • Analytics Cookies: Helps us understand how members use the platform through statistical data that cannot directly identify individuals.
  • Security Cookies: Used to detect and prevent fraudulent activity and to maintain the integrity of your login session.

You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of some parts of the JutawaBet platform.

7

Data Retention and Deletion

JutawaBet retains your personal data only for as long as necessary to fulfil the purposes stated in this Policy, or for as long as required by applicable Malaysian law.

  • Active Account Data: Retained for the duration that your account remains active on the platform.
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysian accounting and tax legal requirements.
  • KYC Documents: Retained for a minimum of 5 years after account closure in accordance with anti-money laundering requirements.
  • Communication Logs: Retained for 2 years for customer support and dispute resolution purposes.
  • Marketing Data: Deleted when you withdraw consent or close your account.

When your data is no longer required, it will be securely deleted or anonymised so that it can no longer be personally associated with you.

8

Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and this Privacy Policy, you have the following rights regarding your personal data that we hold:

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

You may request correction of inaccurate or incomplete data via your account settings or customer support.

Right to Erasure

You may request deletion of your data in certain situations, subject to our legal obligations.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You have the right to receive your data in a machine-readable format for transfer to another platform.

Right to Restriction of Processing

You may request that we restrict the processing of your data under certain circumstances while an investigation is ongoing.

To submit any request relating to the rights above, please contact our privacy team by email at [email protected]. We will process your request within 30 working days.

9

Children's Privacy

The jutawabet Platform is exclusively for individuals aged 18 and above. We do not intentionally collect any personal information from children under the age of 18.

If we discover that we have collected data from someone under the age of 18, we will take immediate steps to delete that information and close the relevant account. If you believe a minor has registered an account on our platform, please contact us immediately.

Child Protection: Parents and guardians who find their children attempting to access online betting platforms are encouraged to use the parental control tools available on their devices and web browsers.
10

Changes to This Privacy Policy

JutawaBet reserves the right to update or amend this Privacy Policy from time to time in response to changes in law, technology, or our business practices. Any significant changes will be communicated to you via:

  • In-platform or JutawaBet mobile app notifications
  • Notification email to your registered address
  • A prominent notice banner on our website

The "Updated" date displayed at the top of this document indicates when this Policy was last reviewed. We encourage you to check this page periodically. Continued use of the platform after any changes constitutes your acceptance of the updated Policy.

11

Contact Us About Privacy

If you have any questions, concerns, or wish to submit a request regarding your privacy and personal data, our team is ready to assist through the following channels:

  • Privacy Email: [email protected] (state "Privacy Enquiry" in the email subject line)
  • Live Chat: Available 24/7 via the jutawabet platform and mobile app
  • Response Time: Privacy-related requests are processed within 7–30 business days depending on the complexity of the request
Our Commitment: Every privacy-related request is handled with professionalism and confidentiality. We will not use any information you provide in a privacy request for any other purpose.

Six Ways JutawaBet Protects Your Privacy

We don't just comply with the law — we genuinely care about the privacy of every member.

Advanced-Level Encryption

All data is transmitted and stored using 256-bit SSL encryption — the same standard used by world-class financial institutions.

No Data Selling

Your personal data is not sold or shared with third-party advertisers. We do not monetise your information for external gain.

Full Control in Your Hands

You may update, request a copy of, or delete your personal data at any time through your account settings or our support team.

Malaysia PDPA Compliance

Our operations fully comply with Malaysia's Personal Data Protection Act 2010 and all relevant amendments.

Restricted Internal Access

Only authorised personnel may access sensitive member data. All access is logged and regularly audited.

Immediate Breach Notification

In the event of any security incident involving your data, we will notify you within the timeframe required by law.


Your Privacy Protected. Your Gaming Experience Secured.

Create a JutawaBet account today and play with confidence – knowing that your data and privacy are protected by our industry-standard security systems.


Bahasa Melayu